What is CRM

CRM stands for Client Relationship Management.

DigiHub CRM is a simple and practical customer relationship management system (CRM), while integrating office, finance, sales and inventory, call center and other integrated solutions, designed for small and medium-sized enterprises, with a focus on simplicity and practicality. It uses cloud computing to provide services, with web, computer and mobile versions, and full real-time synchronization of data across multiple terminals.

It is designed to be simple, practical and easy to understand at a glance. By using Customer Worry-Free, you can permanently store customer data and related information, effectively accumulate customers, prevent customer collision, improve sales performance, prevent customer loss due to staff departure, and effectively promote teamwork in order to do lead generation.

Why should I use Worry-Free Customer?

Complete record of all customer data, never lost

— Replaces Excel or notebooks to prevent loss of clients due to staff departures

Perfect customer data management function, which can manage customers in different categories, convenient for inquiry, and the status and history of each customer’s follow-up are all clear at a glance. Even if an employee leaves his job, his customer data and follow-ups are also kept intact and will not be lost, so it is easy for newcomers to take over. When the work is based on customer DigiHub CRM , all the history can be checked, 5 years later, 10 years later, today’s work records can still be checked and hence lead generation is achieved.

Efficient teamwork

— Sharing and collaboration among members, real-time data synchronization, greatly increasing work efficiency

Each person in the team has a separate account, and the customer information and follow-up visits entered by the salesperson are immediately available for the supervisor to view and annotate. The supervisors can assign tasks to their subordinates and monitor their completion, and managers can control the work of their subordinates in real time from any location via computer or mobile phone. Say goodbye to the old practice of subordinates submitting their own customer data to their superiors on a regular basis, ensuring absolute real-time synchronization.

To-Do/Task Reminders

— your faithful personal assistant

To-do task reminder, customer birthday reminder, customer birthday automatic blessing, holiday blessing automatic processing, let you work to save time and effort. With the perfect task function, you can make your work goals clear and orderly.

Real-time synchronization between computer and mobile phone

— Manage your business anytime, anywhere even when you’re on the road.

Customers have a worry-free computer version and mobile version, the mobile version of the data is fully synchronized with the computer in real time, out of the house, you can query and manage your own business at any time. No longer limited by time and geographical restrictions.

Clear statistical reports

— Customer status and distribution, enterprise business status at a glance

Through the powerful statistical report function, you can clearly view the sales situation in real time, customer distribution, employee sales performance and so on all the data you want to see. Make the company business status more clear.
Learn more about the advantages >

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2020.10.31: New function to combine refunds for multiple orders at the same time

2020.10.26: New ability to retrieve phone numbers from anywhere on the computer screen and control the phone’s one-touch dialing function

2020.10.20: It is now possible to authorize sub accounts to perform customer conversion operations/announcements with new comment function.

2020.10.16: Calendar mode is added to the workbook, synchronization and optimization of the log plan function, and support for rewriting logs.

2020.10.13: New work log planning and statistics function / New comparison statistics function of different periods of product sales.

2020.09.24: Order process support for sales before purchase production model, suitable for non-standard customized industries

2020.09.22: New online: WeChat connects with customers, customers can self-check order status, feedback problems, etc.

CRM 可以幫你

工作流程自動化
(Workflow Automation)

工作流程 – 次序安排
工作流程 – 狀態提示
工作流程 – 品質監控

商業溝通自動化
(Transactional Message Automation)

完成買賣提示
付款到期提示
自動發送收據
付運提示
商業溝通自動化方向

業務發展人員 CRM

銷售流程自動化
(Workflow Automation)

發掘潛在客戶
發掘潛在客戶需求
發掘立客戶關係切入點
發掘最易成功潛在交易
發掘最快成功潛在交易

商業溝通自動化
(Transactional Message Automation)

完成買賣提示
付款到期提示
自動發送收據
付運提示
商業溝通自動化方向

業務擴充

銷售部 (Sales) 及市場部 (Marketing) 協作
多家分店管理 (Multi POS)
多個銷售人員管理 (Multi Sales Agent)
多名客服管理 (Multi CS Agent)
銷售經理管理
銷售人員匯報
分配潛在客戶

客戶關係管理
(Customer Relationship Management)

發掘潛在客戶
發掘潛在客戶需求
發掘立客戶關係切入點
發掘最易成功潛在交易
發掘最快成功潛在交易

商業溝通自動化
(Transactional Message Automation)

完成買賣提示
付款到期提示
自動發送收據
付運提示
商業溝通自動化方向

業務擴充

銷售部 (Sales) 及市場部 (Marketing) 協作
多家分店管理 (Multi POS)
多個銷售人員管理 (Multi Sales Agent)
多名客服管理 (Multi CS Agent)
銷售經理管理
銷售人員匯報
分配潛在客戶

CRM ・真正把客戶掌握手中

誰適合使用 AppSheet CRM

業務發展人員 CRM

保險顧問
理財策劃顧問
地產代理
獵頭公司

商務服務 CRM

律師樓
會計師樓

Slash 族 CRM

攝影師
化妝師
瑜珈教練
風水師
健身教練

教育機構 CRM

補習社
畫室
音樂中心
舞蹈學院

商務服務 CRM

律師樓
會計師樓

醫療中心 CRM

物理治療
牙醫診所
診所
跌打
中醫

美容中心 CRM

美容院
按摩院
美甲店
美睫
半永久化妝
寵物美容

商務服務 CRM

健身中心
拳館
武館
空手道
跆拳道

代購 CRM

台灣代購
日本代購
韓國代購
美國代購

營養師

移民顧問

律師樓

會計師樓

移民顧問

律師樓